eDiscovery Services

Today’s headlines are giving every litigator clear signals of the growing influence of eDiscovery practice.

According to a recent text on e-discovery, some 98 percent of business records now are in electronic form, with 80 percent "never converted to paper or any other tangible form" (Losey, 2008).

Due to the emergence of more stringent regulatory requirements both locally and overseas, and the proliferation of information management solutions, collecting and producing evidence during eDiscovery needs to be more proactive and more effective than ever before.

Being a pioneer of eDiscovery services in Asia Pacific, CCH Workflow Solutions helps law firms and corporations to review, filter and reduce massive electronic data sets into a litigation ready database. Using the latest software technology, we advise our clients the best ways to collect, restore and process data from new and redundant electronic media.

CCH Workflow Solutions 6 step eDiscovery process

1. Scope and Planning


CCH Workflow Solutions provides cost effective and court compliant strategies for finding all relevant information for review. CCH Workflow Solutions staff will consult directly with you to ensure that any risks are clearly understood and addressed, and that no errors are introduced during the extraction of material from the original source.


Our experienced legal support staff can also advise clients on how to best protect themselves against the risks associated with the electronic discovery. These risks can be significantly increased where data collection involves unskilled staff determining which data is potentially relevant or where the collections process involves multiple employees.

2. Data Collection and Preservation


CCH Workflow Solutions provide advice on the best practice in collecting data for processing to avoid data spoliation. This includes working with clients to restore and gather data from both new and redundant electronic media.


CCH Workflow Solutions can also assist with the on-site collection of data from client locations (both regional and international) as well as recovery of material directly from specific client computing systems (eg. Servers, desktop P.C’s, laptops and hard drives). Client data can also be provided directly to CCH Workflow Solutions via CD-Rom, DVD or electronically via secure FTP.

3. Preparation and Pre-Processing

CCH Workflow Solutions can process over 300 different electronic file types to industry standard format, such as TIFF or PDF including OCR, or in their native format. There are multiple sub-phases involved in the preparation and pre-processing stage. They include: De-Duplication, Near Duplicate Detection, Keyword Searching, Interrogation and Audit. This information is added to a database and made available for your reference. A report can also be generated listing the problematical documents.

Find out more about our eDiscovery data processing capabilities

4. Data Upload, Review and Analysis

Data is now able to be loaded into a litigation support tool (such as Ringtail, Concordance or Summation), to enable your legal team to review the documents to perform an initial cull of any irrelevant material so that it is not fully processed.


CCH Workflow Solutions offers an online review repository via our own CCH ‘Case Room’. A CCH Case Room has been developed using software from industry leader, Ringtail. Utilising a CCH CaseRoom will allow your legal team to be able to review all documents in their native format, so they can further cull the document set based on relevance. All CCH Case Room’s are physically located within highly secure telecommunications data centres located within key business centres across Australia.

5.Validation, Rendering and Stamping of Images

The client and the legal team can now validate tagged documents for rendering and stamping:

  • Rendering - Involves the printing of all supported file formats to either TIFF, PDF or JPG.
  • Image Stamping - TIFF and PDF documents can be electronically stamped with either a document or page number.

6. Production and Presentation


The final stage of the eDiscovery process. Data can be exported to a wide variety of database formats or simply to an ASCII text file for delivery to other parties. All data or subsets of data can also be presented on a portable media such as a CD, DVD or USB device as a “Static Snapshot”. This is a series of web pages which displays your database information and associated images in an easy to browse format.

Our CCH Case Room service is also available to host subsets of data to different parties. A CCH Case Room allows your legal team members to share documentation and collaborate from virtually anywhere on a real-time basis.

CCH Workflow Solutions endeavour to provide lawyers with a degree of comfort to proactively advise their clients on the requirements, considerations and implications of effective collection and preparation of electronic materials in a litigious situation. The resulting benefits include:

  • Easier access to data
  • Significant cost savings
  • Reduced lead times
  • A smooth, secure and efficient discovery workflow from collection and processing through evidence review and production.

We guarantee our services meet all compliance requirements as outlined in Supreme and Federal Court Practice Notes or in whatever format is required based on court rules or procedures.

Download our eDiscovery brochure or Contact us to request a proposal.

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CCH Workflow Solutions help a magic circle UK law firm reduce an 8 million email data set by 97.6% More

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"This was a case where we needed to partner with an organisation that was an expert in the area of eDiscovery and could guide us through the logistics throughout all stages of the process, that's when we found CCH Workflow Solutions. CCH was very efficient and effective in keeping to our time restrictions". 

 

Special Counsel, Phil Nobbs, Nicol Hallet Robinson

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Ref: Ralph C. Losey, E-Discovery: Current Trends and Cases 33 (2008).